Free Spirit Accessories
Last updated: 10 November 2026
At Free Spirit Accessories, we respect your privacy and are committed to protecting your
personal information. This Privacy Policy explains how we collect, use and protect your information
when you visit our website or purchase from our shop.
1. Who We Are
Free Spirit Accessories is an online gift shop offering printed mugs, money boxes, personalised gifts and other products.
For questions about your personal information, please contact us using the email address above.
2. Information We Collect
When you place an order or contact us, we may collect:
Your name
Email address
Billing and delivery addresses
Telephone number, if provided
Details of products purchased
Personalisation details, where applicable
Order and payment confirmation information
Messages or enquiries you send us
We may also collect technical information, such as your IP address, browser information and
website usage data, depending on the cookies and services used on our website.
3. How We Use Your Information
We use your personal information to:
Process and fulfil orders
Personalise products according to your instructions
Arrange delivery
Send order confirmations and updates
Respond to questions and customer enquiries
Manage refunds, returns and customer service
Maintain business and financial records
Keep our website secure
We only send marketing emails where we have a lawful basis to do so,
and you can opt out of marketing communications at any time.
4. Payments Through Stripe
Payments made through our website are processed securely by Stripe, our third-party payment provider.
Stripe processes payment information in accordance with its own privacy and security practices.
We receive information needed to confirm and manage your order but do not receive or store your
full payment card details. You can read Stripe's Privacy Policy at:
5. Our Legal Basis for Processing Information
Under UK data protection law, we process personal information where necessary to:
Fulfil a contract, such as processing and delivering your order
Meet legal obligations, including accounting and tax requirements
Pursue legitimate business interests, such as preventing fraud and responding to enquiries
Act on your consent where required, including certain marketing and non-essential cookies
6. Sharing Your Information
We may share relevant information with trusted service providers where necessary to operate our business.
These may include:
Stripe for payment processing
Delivery companies for shipping orders
Website hosting and e-commerce service providers
Professional advisers or authorities where legally required
We do not sell your personal information.
7. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy.
Certain order and financial records may need to be retained for up to six years or longer where legally required.
Other information is deleted or anonymised when no longer needed, subject to applicable legal requirements.
8. Cookies
Our website may use cookies and similar technologies to support essential website functions,
including shopping baskets and checkout. Other cookies, such as analytics or marketing cookies,
may be used where enabled. Where legally required, we will ask for your consent before placing non-essential cookies.
You can manage cookies through your browser settings and any cookie preferences provided on our website.
9. Your Data Protection Rights
Under UK data protection law, you may have the right to:
Request access to your personal information
Ask us to correct inaccurate information
Request deletion of information in certain circumstances
Restrict or object to certain processing
Request transfer of your information where applicable
Withdraw consent where processing relies on consent
You also have the right to complain to the Information
Commissioner's Office (ICO) at www.ico.org.uk.
10. Keeping Your Information Secure
We take reasonable steps to protect customer information from unauthorised access, loss, misuse or disclosure.
We use trusted service providers and secure payment processing to support the operation of our online shop.
However, no method of transmitting information over the internet is completely secure.
11. External Websites
Our website may contain links to third-party websites, including payment providers and marketplaces.
We are not responsible for the privacy practices of those websites. Please review their individual privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, legal requirements or business practices.
Any updates will be published on this page with a revised date.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Free Spirit Accessories